Complaints

We endeavour to do our absolute best job for your child.  If you are unhappy however with any aspect of our ethical or professional conduct at Jack and Jill, we of course would hope first and foremost that you would talk openly with us about your concerns.   If, in the unforeseen circumstance that you are still unsatisfied with the outcome, you may lodge a complaint by writing to Trish Johnson, Senior Advisor, Ethics and Professional Issues, Speech Pathology Australia, Level 1 / 114 William Street, Melbourne , Victoria 3000 or phoning 1300 368 835.